Social Network Analysis at BHP

Eric van Bekkup at the efios blog writes Social Network Analysis at BHP

There are very few papers on the usage of SNA for knowledge networking in the mining / industrial minerals industry. Some (undocumented) work has been done with Borax, but the most obvious one is a 2000 report from Laurence Lock Lee. In his paper, "Knowledge Sharing Metrics for Large Organisations" which can be downloaded here he provides some insight in the structure and creation of the BHP GMN (Global Maintenance Network), founded back in 1997.The Global Maintenance Network is formalized, and very much structured (facilitated, too), and according to the paper not a community of practice, which is largely unstructured.